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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-04-2020 08:12 PM

Re: Cannot download Phaser 7500 firmware

Hi zavio, 

Thank you for using the Support Forum. The link you included is working for us. If you still have been unable to download the firmware please try clearing your cache, if that doesn't help please try  a different browser.  If the situation continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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zavio
New Member
New Member
‎11-16-2020 06:18 PM

Cannot download Phaser 7500 firmware

Product Name: Phaser 7500
Operating System: Not Applicable

I'm trying to update my printer the latest firmware but it says that I do not have priviledge. What gives?

 

https://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=135576

 

"Forbidden

You don't have permission to access /pub/drivers/7500/firmware/Phaser7500_mer31.1__PS5.31.3_flash.zip on this server.


Apache/2.2.15 (Red Hat) Server at origin-download.support.xerox.com Port 80"

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