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zavio
New Member
New Member

Cannot download Phaser 7500 firmware

Product Name: Phaser 7500N
Operating System: Not Applicable

I'm trying to update my printer the latest firmware but it says that I do not have priviledge. What gives?

 

https://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=135576

 

"Forbidden

You don't have permission to access /pub/drivers/7500/firmware/Phaser7500_mer31.1__PS5.31.3_flash.zip on this server.


Apache/2.2.15 (Red Hat) Server at origin-download.support.xerox.com Port 80"

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1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: Cannot download Phaser 7500 firmware

Hi zavio, 

Thank you for using the Support Forum. The link you included is working for us. If you still have been unable to download the firmware please try clearing your cache, if that doesn't help please try  a different browser.  If the situation continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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