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2 Replies
Kawai
Frequent Member
Frequent Member
‎05-29-2014 04:02 AM

Re: Cant reset 7120 HFSI fuser counter...

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Solution: NWM initalization - IOT reset via UI.

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-20-2014 04:17 PM

Re: Cant reset 7120 HFSI fuser counter...

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Hi Kawai.

Thank you for using the Support Forum. Please make sure you have followed all the steps for replacing the fuser.  Then if the message continues power off and unplug the machine for 2 minutes then plug back in and power back on the machine.  If the error continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Kawai
Frequent Member
Frequent Member
‎05-18-2014 03:45 PM

Cant reset 7120 HFSI fuser counter...

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Product Name: Other - specify product in post

Hi.

 

 Has anyone experience with following issue? Replaced fuser, reseted HFSI counter, evreything ok, but after restart, UI again shows replace SmartKit and in Supplies tab again shown "Reorder, but dont replace Fuser" Machine also shows fault code in log: 010-420 (Fuser Assembly Near Life Warning). 

 

Any ideas?

Best wishes

Kawai

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