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Paul.Nadolny New Member
New Member

Card Reader Detected pop-up

Product Name: Xerox AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer

I have C8035 devices on our network that I have updated to the Nov 2, 2018 release firmware.  I'm not sure if it's all of them but a lot of them are getting the card reader detected pop-up when waking from sleep.  I saw that this problem was in the patch notes as fixed as of the Sep 2, 2017 firmware update so why is this a thing again now?

Is there a simple setting I can change within the device/XDM for this?  I have almost 1000 C8035 devices I'm working on and changing firmware over and over is not really an option.  

2018-12-28 13_54_01-Standard Document.png

Any insight would be appreciated.  Thanks

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4 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Card Reader Detected pop-up

Hi Paul Nadolny,

Thank you for using the Support Forum. Please upgrade to the latest spar version of the firmware and see if the issue remains.  Please see the document I have attached for information on the firmware.  If you continue to have issues after trying the new firmware please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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dean6761 New Member
New Member

need step b ystep on how to configure cac reader to xerox B605 via FTP can you assist?

 
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Community Manager CherylO-Xerox
Community Manager

Re: need step b ystep on how to configure cac reader to xerox B605 via FTP can you assist?

Hi dean,

Please take a look at these instructions and see if that is what you need. 

 

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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dean6761 New Member
New Member

Re: need step b ystep on how to configure cac reader to xerox B605 via FTP can you assist?

that link did not open,

 

its scanning using email address & printing ok over the network but the cac reader is not reading any cac card, we have switched out readers with know working one and tried bith usb ports,  but am getting Fault or Error
021-212

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