I have C8035 devices on our network that I have updated to the Nov 2, 2018 release firmware. I'm not sure if it's all of them but a lot of them are getting the card reader detected pop-up when waking from sleep. I saw that this problem was in the patch notes as fixed as of the Sep 2, 2017 firmware update so why is this a thing again now?
Is there a simple setting I can change within the device/XDM for this? I have almost 1000 C8035 devices I'm working on and changing firmware over and over is not really an option.
Any insight would be appreciated. Thanks
Hi Paul Nadolny,
Thank you for using the Support Forum. Please upgrade to the latest spar version of the firmware and see if the issue remains. Please see the document I have attached for information on the firmware. If you continue to have issues after trying the new firmware please consider contacting your support centre for further assistance.
Please take a look at these instructions and see if that is what you need.
that link did not open,
its scanning using email address & printing ok over the network but the cac reader is not reading any cac card, we have switched out readers with know working one and tried bith usb ports, but am getting Fault or Error