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Community Manager
Community Manager

Re: Cartridge mismatch error

Hello mhtkhatri,

There are a few things that could be happening. You could have a genuine cartridge but not the right one for your region or it could be a metered cartridge for a non metered device or vice versa. Lastly, it could be a defective cartridge. I would recommend checking the part number off the old cartridge that was last known to work in your device, and see if that matches exactly the part number of the new cartridge. 

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Cartridge mismatch error

Product Name: Xerox C235 Color Multifunction Printer
Operating System: Not Specified



We got the Xerox printer in Croatia

and got the cyan cartridge from Croatia as well

Both bought from Croatia, why does it shows 

unnamed (27).jpg

Pls help resolve this



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