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shoaib New Member
New Member

Centreware page not opening

Product Name: xerox workcentre 5855
Operating System: Windows 10 x64

I am facing same issue with multiple machines (Xerox 5855, 5875).

Printer working fine then suddenly weird things start to happen. Secure queue jobs page 1 and page3 will display user list but page 2 remains empty. then we need to click multiple buttons, login, logout and then the queue will show all the users.

When we try to access the webpage it does not respond while we can ping the printer successfully/ we can also give prints.  then we need to restart the machine and web server is accessible.

is this anything to do with motherboard or network card?

Note: printer is running with latest firmware WorkCentre_5845-5890_system-sw07319000903700

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Centreware page not opening

Hello shoaib.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5855.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Centreware page not opening

It sounds like duplicate IPs

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