I would like to help but need to know the full name of the product you are referencing.
Have you taken a look in the knowledge base for the product? There may be a solution or recommendation available.
Output res of the 800 machine is 2400 dpi, according to the Xerox promo literature. I'd like to change it 1200 dpi for a particular project. I thought this would be a settingon the 800 itself, but could not find anything; next, I thought perhaps I could edit the workflow in Fiery Command Workstation but I see no way of doing it there either. I guess I could set up a Preflight profile in AcrobatPro that would change the output res of a PDF file, but I'd rather just have a workflow do it, or be able to change it on the 800.
Any ideas? Thanks in advance.