There are three chips. The chip identifies the machines contract type. You need to make sure that the new part number on the toner is the same as the old part number. The only way to have the chip changed from one type to another is to call into the service department @ 1-800-821-2797.
#1 - " SOLD/ Regular " - You own this machine. No Contract. No DMO/Dmoso.
#2 - " Metered " - Cost per Copy, Renting Machine, Contract with Xerox
#3 - " DMO, Dmoso " - includes the marketing, sales and servicing of Xerox products, supplies, and services in (Latin America, Mexico, Brazil) the Middle East, India, Eurasia and Central- Eastern Europe (Russia area) and Africa.
Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!