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Valued Advisor
Valued Advisor

Re: Color Press 700i Touchscreen and keypad issues

Hi RedKnightTech,

Thank you for using the Support Forum. Please take a look at the solutions for touchscreen issues.  If these solutions do not help please consider contacting your local support centre.


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Color Press 700i Touchscreen and keypad issues

Product Name: Other - specify product in post

We've got a Xerox Color Press 700i running a Creo server. A few months ago, the touchscreen started to randomly become uncalibrated which was an easy fix, until it just stopped responding. I've replaced with a new touch screen and hooked it back up and everything was fine for a few days. Now intermittenly the whole unit stops responding. The keys under the screen won't work and neither will the touchscreen. Could a bad screen cause an issue with the keypad under it responding. Looking at the wiring, they don't seem interconnected but I figured better to ask than to assume. 


If anyone has advice or suggestions on fixing this issue, I'm all ears.

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