cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

ColorCube 8570 Error Message: 93, 984.00:1741

My new printer has stopped working with the abover error message.

 

I have checked the following:

1. Plenty of ink

2. Plugged into a dedicated wall outlet.

3. Waste tray is emptied.

 

Does anyone know what this error message means?

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: ColorCube 8570 Error Message: 93, 984.00:1741

Heya!

 

It means "Ink Load Obstruction Fault".

Could be that something is in the way.

 Not sure though

 

Thanks!

 

EDIT: its "Cyan Obstruction, Reservoir not filled". I suggest you check if the cyan toner is all the way down, if possible put another cyan toner in. If that does not work, checking for toner spill around the drum area and further could fix the problem.

0 Kudos
Highlighted
New Member
New Member

Re: ColorCube 8570 Error Message: 93, 984.00:1741

It's great to know what the error message means, but I'm not having any luck fixing the problem.  Guess I'll have to call technical support for assistance.

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: ColorCube 8570 Error Message: 93, 984.00:1741

Hey!

 

Ok, hope you'll get it solved :)

 

Thanks!

0 Kudos