Hello RubyGrace,
Here are some things you can try to resolve your color issue.
I've been having a problem with my ColorQube 8570 printer and I'm hoping someone here might be able to help me out. I've had this printer for a while now and it's been working great, but recently I've noticed that the colors on my prints are not matching what I see on my computer screen.I'm using the same settings that I've always used, and I haven't changed anything on my computer or the printer.