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ColorQube 8570 error code 044:000:0333

I have a user who when she prints out of Microsoft Excel 2010 (windows 7 64 bit) gets an error message 044:000:0333.  When she clicks ok it lets her print out the excel spreadsheet but the message seems to come at random times.  I updated her driver to the latest print driver as of May 2013.  I have searched through the knowledge base with no luck.  Has anyone seen this error message before.

 

Thanks

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Re: ColorQube 8570 error code 044:000:0333

Also forgot to mention that the excel spreadsheet she is printing from has multiple links in it too.  not sure if that has an affect or not.

 

Thanks

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