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cd_smith New Member
New Member

ColorQube 8570 incorrect maintenance kit

IMG_1714-2.jpgIMG_1713-2.jpgWe had to order a replacement kit for our 8570. The front panel of the printer said to order part # 109R00784. We ordered this part # and installed it. We are now getting an error that says the maintenance kit is incorrect. It says to order part # 109R00784, which is what we installed. Is there a work around?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: ColorQube 8570 incorrect maintenance kit

Hopefully you are not completely down, there is not any workaround, either the part is defective or the CRUM (Internal sensor that reads the unit) is defective. So you would need to exchange the Maintenance kit, and / or get a Tech onsite if you have a contract.

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