ColorQube 8570 unable to print - Add Yellow Ink

[SammySwift]

Hey guys, the main printer at my work is a Xerox Colorqube 8570. I've tried everything I can think of, but now it's stuck in configuration and keeps trying to print a page, but it jams in the front path EVERY time. I know that no one reading this can physically see what's happening here, but I can describe it best I can.

Paper is being fed from bottom tray, gets pulled up by the set of pickup rollers, but immediately stops and jams upon meeting the second set of rollers (screen says to open front door to remove jam, for anyone who knows this model.)

I'd ask Xerox for help, but literally every response from them is "check out our support center." Yes, I checked it out and did everything told therein, and nothing's worked.

[kelvinboley23]

It's been a good few years since I've worked on any ColorQube, but I recall seeing some very similar output.

If I remember correctly, it was a timing issue with the print head or print head tilt.

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[Adamsss]

 a common issue on the Xerox ColorQube and Phaser solid ink printers is light stripes  Solution : Eliminate Light Stripes NOTE: Print a Configuration Page to make sure the  printhead jets, such as missing Cyan, Magenta, Yellow or Black color bars.  as shown in the image below, Jet Substitution Mode can not be used.

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[devs]

Hi all, I've just purchased a ColorQube 8570 that requires a new Yellow Ink cube. (It has around 1/4 cube)

I thought that I would still be able to print without the yellow but am unable to get passed the message on the display.

'Add Yellow Ink into Slot' 

Also is there a way that I can print a test print or view the number of prints the printer has produced whilst needed new ink? IE Can I get past the ink message?

Many thanks! :)