ColorQube 8870 error 94,536.00

[jlh]

Hi,

I was wondering if anyone has experienced the 94,536.00 on a ColorQube printer before. All Xerox's site has to say about it, is that it is a "temperature based problem" but does not give me any specifics. I have to turn the printer off for about 45 minutes and then it will work again for a few print jobs, but then show the error again. I have the printer in a well ventilated area and the temperature of the room is within operating temperatures.

Thanks,

Joe

[JordanAXAUQE-AA]

That error is referring to the Drum Heater being Too Hot. First thing it to make sure fans are running and none of the vents are covered up. That s the basic troubleshooting you can do. Anything more will require a technician to troubleshoot your machine for the exact cause. The fan / vent I was referring to is on the right side of the machine.

Is the room humid?

[jlh]

Thanks jroth,

I actually was able to get a hold of the service manual. In this manual it has me check the resistance on the Drum Temperature sensor. I have found that the drum temp sensor is not giving me any resistance. I am going to replace this part first. Then if that doesnt work I will need to check the drum assembly itself.

[dupecoop]

Hi Joe,

I believe my 8870 has the same problem.

For $50 it's worth a try.

Once I open the printer will it be obvious how to replace this part? Or can you provide some guidance?

Much appreciated.

John

NYC