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adamolly New Member
New Member

ColorQube 8870 error message 92,811.00:15124

I'm getting error message 92,811.00:15124 on my (new) ColorQube 8870.

What does this mean? How can I fix it?

Does it require service?

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Kimzi Valued Advisor
Valued Advisor

Re: ColorQube 8870 error message 92,811.00:15124

Hey you!


Error 92,811 means Configuration Card Mismatch.

Check that the little sim card is correctly inserted in the machine and reboot, if the problem still persists, I suggest you do call Xerox.


Best Regards


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dupecoop New Member
New Member

Re: ColorQube 8870 error message 92,811.00:15124

Where is the SIM card on the 8870?

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Re: ColorQube 8870 error message 92,811.00:15124

Thank you for using the Xerox forum.

I would suggest that you review the following solution on the ColorQube 8870 Support & Drivers Page

The main support tab has a search box for text and under that is "try our Fault Code Search."

The following result for that fault code shows where and how Remove and Re-insert the Configuration Card

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator

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