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Kawai
Frequent Member
Frequent Member

Re: Colorqube 8570DN wont wake up...also 8870

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Hey,

 

  Final solution was software upgrade. Now already 2 weeks powers up normally.

 

http://www.support.xerox.com/support/colorqube-8570/file-download/enus.html?contentId=126514&EULA=38

 

Greetings

Kawai
Frequent Member
Frequent Member

Re: Colorqube 8570DN wont wake up...also 8870

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Hey,

 

  Thank You for solution. Now our printer works 100%

 

Greetings,

Kawai

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cmderr
New Member
New Member

Re: Colorqube 8570DN wont wake up...also 8870

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We think we finally solved this on ours just this week.  The symptoms were the printer falling asleep and nothing short of a power off would wake it back up.  We changed the following setting: General - Warmup - Fast Resume: switched it to OFF.  The default is ON.  This has solved hanging problems on two of our printers. 

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Slava
New Member
New Member

Re: Colorqube 8570DN wont wake up...also 8870

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I'm having the same problem. The printer has worked great since September 2012, then recently it started not waking up when I send a print job. I can power down and then, maybe after 20-30 minutes of cleaning itself and getting ready, the printer will work again for a few days and then it goes into power saver mode and won't wake up. I've always left the power on with the printer and it has worked fine until recently with entering and exiting the power saver mode.

 

Any help?

 

Thanks!

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MSPTestAccount
Account Deactivated

Re: Colorqube 8570DN wont wake up...

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Hi Kawai.

Thank you for using the forum.

I have searched our product knowledge base and found the following article that may shed some light on what might be happening:

Solutions for : General Information About the Power Save Mode, Standby Mode, and Warm Up Settings

http://www.support.xerox.com/support/CQ8570/support/en_US.html?objGUID=7032

 

If you need further assistance please let us know.

You may also want to contact support at 1-800-835-6100 for further assistance

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SandyP-Xerox
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Kawai
Frequent Member
Frequent Member

Colorqube 8570DN wont wake up...

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Product Name: Other - specify product in post

Hey.

 

  Any ideas or 100%  working solutions? Colorqube 8570 wont wake up and not seen in network. If I make restart, after that works half a day. Tried to disable different protocols (SNMP, POE etc), tried different power sources, but printer hangs...

 

Best whishes.

Kawai

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