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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎09-22-2016 02:11 PM

Re: Colorqube 8570dn froze on startup screen

Hi Kasyn,

Thank you for using the Support Forum. Please take a look at the solutions for the control panel locked up.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Kasyn
New Member
New Member
‎09-19-2016 11:39 PM

Colorqube 8570dn froze on startup screen

Product Name: Other - specify product in post
My Colorqube 8570dn was working perfectly. The following day, I attempted to print something and the printer was offline. It had gone into power saving mode. I pressed the button for it to wake up and it still remained in power saving mode. I have cut the printer off several times and unplugged it from the wall several times with the same result. Please help! Thanks!
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