Have a problem with a 2 year old Colorqube 8870DN.
It crashed for no apparent reason whilst "Processing Job" rendering the buttons on the printer (including the "off" switch) absolutely useless, no longer pinged etc.
After pressing the power button then waiting 10 minutes, it was forcibly turned off at the mains.
Again, left another 10 minutes, it was plugged back in. No LEDS lit up or anything.
Cleaned it all out, checked all connections, no obvious problems found, no leaking capacitors, apparent blown fuses or shorts.
We're rather concerned as we have multiple of these devices and many of them do the hard freezing trick on a seemingly weekly basis and even wonder if it's down to our network configuration (although it's completely standard)
Out of warranty, and don't really want to have to contact Xerox anyway as it's like trying to bash my head against a brick wall.
It appears we likely need to change the electronics module which brings me to another related question. Average price for such part is £450, yet the Colorqube 8570 uses the same part exactly, and that entire printer costs £350 (or even less with cashback). Is there a particular reason for this, or anything I should be aware of when changing said module?
