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Colour alignment on Workcentre 7328

Following a paperjam from which our 7328 decided a door was permanently open (and was switched off and back on again) last week, it';s now taken to printing all pages with the colours off by up to a few millimetres.

 

I've had a dig through the menus and the only option seems to be calibrate (which to me looks like it is more aimed at the specific of CMYK and how it produces colours than how they line up on the page.

 

Does anyone have any suggestions for a solution here? See images below for a better explanation than I can ever hope to in a message!

 

 

2016-11-24 16.46.23.jpg2016-11-24 16.46.13.jpg

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Re: Colour alignment on Workcentre 7328

... update.... I think what I'm trying to find here is Color/Colour Registration, which seems to happen automatically when a cartridge is replaced but I need to manually make this happen, but can't find this in a menu.

 

Any suggestions or pointers in the right direction?

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Valued Advisor
Valued Advisor

Re: Colour alignment on Workcentre 7328

Sadly it is hidden behind diagnostics mode, which means you need either a service call placed through Xerox, or to get your hands on a Service manual.

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Joe Arseneau
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Occasional Advisor
Occasional Advisor

Re: Colour alignment on Workcentre 7328

Color registration is done automatically. Color misreg can be caused by many things. Patches are placed on the ibt belt and read by the mob sensor. It can be caused by a developer housing, drum, mob sensor, transfer belt, 2nd btr.
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Re: Colour alignment on Workcentre 7328

dear respected sir.

 i had the same issue on my xerox workcenter 7345 (2020). no one knew that solution. please i hope you had solved the issue.  please help me.

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Valued Advisor
Valued Advisor

Re: Colour alignment on Workcentre 7328

Hi,

You will need a tech because there could be a dirty MOB sensor or a defective ROS unit or to run a procedure in Diagnostic Mode after which the ROS can be adjusted.

 

Gabi

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Re: Colour alignment on Workcentre 7328

respected sir, we have no knwledged service engineer in my area include me.. i have changed ibt belt new unit.. and change ros unit. and changed all drum and developer units...and diagnose all registration process and max setup process and all.. no improvement...  not changing mob sensor only. but clean very well. first of all i said why this problem started in my machine..

1.first error code 004.346

2. belt torn.. so i changed it new.

3. again error code 004-346. so searched the internet. some one says initialise IOT. SO I would.

4. then error clear. 

5. but this cyan colour mis alignment started..really i m very worry.

6.this is new machine. please rectify sollution.l

7. if problem created the ioT initilise,, i try to upgrade firmware. but the machine refused to upgrade)() 

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