cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Brenda_S New Member
New Member

Coloured stripes when printing

Product Name: Phaser 6100
Operating System: Not Applicable

Good morning,

When printing, I'm getting multi-coloured stripes across the page.  This is happening when printing from a Windows 10 machine as well as printing status reports directly on the printer, so I don't think it is a driver issue.

In "Maintenance Mode", I tried "Clear Developer" and the stripes are lighter, but still present.

Any ideas as to what is causing the problem and how to get around it?  Is it a hardware component that needs to be replaced?

Thanks in advance.

Brenda

 

IMG_0342.JPGDirectly from the printer

0 Kudos
1 Reply
gabiene Occasional Advisor
Occasional Advisor

Re: Coloured stripes when printing

Hi Brenda,

Replace the Imaging Unit.

 

Gabi

0 Kudos