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mts94 New Member
New Member

Control Panel Has No Power

Product Name: WorkCentre C2128
Operating System: Windows 7

There is no power on the control panel of my WorkCentre C2128. The copier itself is powered up and I can print to it from my computer, but I cannot make copies or do anything that requires use of the control panel.

The copier was moved from a different office and was working prior to it being moved. I can't find where any cords are unplugged.

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2 Replies
rdaniels2 Valued Contributor
Valued Contributor

Re: Control Panel Has No Power

I would place a service call to have a technician to take a look at the screen. It might just be as easy as plugging a loose cable from being moved.

The device is no longer sold as new, but they still might have parts to fix it, if it is a hardware issue.

Randy
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gabiene Valued Advisor
Valued Advisor

Re: Control Panel Has No Power

Hi,

There must be an USB type AA cable between scanner and controller.

 

Gabi

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