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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Controller Woes - 500 Wide Format Printer

Hello ericvkline.

 

If you have not already resolved this issue, please consider contacting your support centre for further assistance. 

 

Thanks,
CherylO-Xerox
Community Manager

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Controller Woes - 500 Wide Format Printer

Product Name: Other - specify product in post

We've got a 500 wide format printer in my office that uses a separate computer as a 'controller'.  This computer connects to our LAN then to our printer via a d-SUB - 68pin connector to parallel connector.  Recently, the controller decided to stop working so I am trying to salvage this thing by transplanting some of its components and software into a newer (still functioning) computer. 

 

The key issue at this time is the PCI card.  Windows XP recognizes the device as an 'Other PCI Bridge Device' however, not-suprisingly, cannot automatically find the drivers.  The PCI card has one 68 pin DSub-female output. 

Device Instance ID: PCI\VEN_10C5&DEV_0018...

 

From my research, I have found that VEN_10C5 indicates that the chip was manufactured by Xerox, however I still cannot find the appropriate driver. 

 

Any suggestions would be much appreciated. 

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