Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2 Replies
fiery
Occasional Advisor
Occasional Advisor
‎08-30-2016 10:58 PM

Re: Doc 12 bypass paper module faults

What are the faults? Is it a dccs50 or does it have a Fiery tower?
0 Kudos
Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎08-30-2016 05:27 PM

Re: Doc 12 bypass paper module faults

Hello Dan.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuColor 12

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
Dan Mail
New Member
New Member
‎08-26-2016 12:50 PM

Doc 12 bypass paper module faults

Product Name: Other - specify product in post

I have a DC 12 with an ususable paper path module, but I want to use the awesome scanning capabilities for art prints. Is there a way to bypass the faults created by the module in order to still be able to use the scan function?

Any help is most appreciated!

0 Kudos
Reply