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Dan Mail
Dan Mail New Member
New Member
‎08-26-2016 12:50 PM

Doc 12 bypass paper module faults

I have a DC 12 with an ususable paper path module, but I want to use the awesome scanning capabilities for art prints. Is there a way to bypass the faults created by the module in order to still be able to use the scan function?

Any help is most appreciated!

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎08-30-2016 05:27 PM

Re: Doc 12 bypass paper module faults

Hello Dan.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuColor 12

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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fiery
fiery Occasional Advisor
Occasional Advisor
‎08-30-2016 10:58 PM

Re: Doc 12 bypass paper module faults

What are the faults? Is it a dccs50 or does it have a Fiery tower?
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