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romeroom New Member
New Member

Documate 272 Error

I just installed a Documate 272 scanner.  When I logged in with network administrator rights it works without problems.


When a co-worker without administrator rights logs in, it is impossible to scan a document.  Always gets "unknown error 0x000000".  The software running on the system tray is OneTouch 4.6


I gave full rights to any user to the Visionair folder.


We are running Windows 7 pro.


Any suggestions?

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1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Documate 272 Error

Was it installed by you as an admin? Does it make any difference if a non-admin does the install?

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