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taketokyo
New Member
New Member
‎01-05-2015 04:27 PM

Document feeder roller 6400

Product Name: Other - specify product in post

Hey,

 

I have a 6400f that I am getting an alert from stating that the Document Feeder Feed Roller has reached its end of life. This item was just replaced about 3 months ago, so I know that is not the case. From research I have done, it seems there is a reset to this counter. However, following the instructions to reset this counter, leads to nothing. I can reset the counter for the fuser as well as transfer roller and case. Not for the document feeder though. I have gone into the IP of the printer as well as from the control panel on the printer. Is there actually a way to reset the end of life counter for this?

 

Thank you

-Barry

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CherylO-Xerox
Community Manager
Community Manager
‎01-07-2015 06:18 PM

Re: Document feeder roller 6400

Hi taketokyo,

Thank you for using the Support Forum. Please take a look at all of the solutions for issues with the Document Feeder rollers.  If none of these solutions clear your issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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v.andreev
Valued Contributor
Valued Contributor
‎01-08-2015 03:36 AM

Re: Document feeder roller 6400

Hi,

 

Are you using this solution for the counter reset?

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