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kevinb4
New Member
New Member
‎02-14-2022 11:15 AM

Does not wake from sleep mode

Product Name: WorkCentre 7525/7530/7535/7545/7556
Operating System: Not Specified

When the printer goes into sleep mode the network interface is disabled. This results in the printer being unreachable and the only way to revive is to power cycle the printer. How do I change the sleep mode settings so the network interface remains active?

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TammyL-Xerox
Community Manager
Community Manager
‎02-17-2022 09:13 AM

Re: Does not wake from sleep mode

Hello kevinb4, 

I searched our online knowledge base and found two articles that you can take a look at.  How to adjust the power saver mode and printer will not wake up/stuck in power save mode. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797

Thanks,
TammyL-Xerox
Community Manager

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