Hi homeboy.
Thank you for using the forum.
I searched the product knowledge base and found the following solution that might help.
http://www.support.xerox.com/support/M20_M20I/support/en_US.html?objGUID=20357
There are several other solutions that discuss power to the machine that you can also check.
http://www.support.xerox.com/support/workcentre-m20-m20i/support/enus.html
If you still need assistance I would recommend that you contact support at 1-800-821-2797.
I turned off my M20i and when I turned it back on it was dead. Nothing. Just as if it was unplugged.Does this machine have a circuit breaker or anything similar I should check? If not, should I assume it's likely a power supply problem and it's time to put the machine out to pasture?