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CathyO-Xerox
Community Manager
Community Manager

Re: Drum error

Hello aspita,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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aspita
New Member
New Member

Drum error

Product Name: Phaser 6510
Operating System: Windows 10

I insert a new drum for testing in my phaser 6510. Now... when I insert the old drum isn't recognized. Why? 

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