I have let this mfd sit unlugged because of this issue for over a year. Now, since I have to work from home I need it to work again. There is no paper in the rollers or any other space yet it keeps telling me to remove paper. I am positive it is something triggered to think it is still there. Can you please help me figure this out???
Probably a dirty sensor, you would need a service manual to find them if deep inside, but there should be one visable behind the back cover
I searched that Faut code and it came back with the places to check for a jam. There could be a tiny piece of paper stuck in the back of the machine or in the paper path. Then suggests to unplug from the wall for a minute. Take a look at the solution images to verify those areas were checked to see if that helps.