Error 077-901 paper jam

[opalturtle]

My printer is also just over a year old and I started getting the same error last night and it will not go away. There is NO paper anywhere that is visible. The levers are pushed back down. Apparently I have a giant, useless paperweight now. 

[gabiene]

Hi,

Remove the back printer cover and eventualy the fuser and check the fuser exit sensor.

Gabi

[opalturtle]

How does one remove the fuser??

[gabiene]

Hi,

After removing back cover there are 2 scres that fix the fuser on the printer chasis

[opalturtle]

I have removed the four screws that are on the back and the back cover will not come off. It appears to be attached to the sides somehow and I can't get that off without breaking something or completely disassembling the printer. 

[gabiene]

Yes, it is a little complicated because you must unclip the lateral covers with a flat screwdriver.

[eric2670]

Thanks for your reply. I'm afraid this printer is shot as far as printing goes. It will still scan in document. Pretty disappointed. Barely even used this thing and it's crapped out. I appreciate all your help. Guess I've learned not to buy xerox printers. I'll bet I've printed less than 200 things on it since I've had it. Thanks again, Eric

[opalturtle]

Tried that. They're not coming off.