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opalturtle
New Member
New Member

Re: Error 077-901 paper jam

My printer is also just over a year old and I started getting the same error last night and it will not go away. There is NO paper anywhere that is visible. The levers are pushed back down. Apparently I have a giant, useless paperweight now. 

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gabiene
Valued Advisor
Valued Advisor

Re: Error 077-901 paper jam

Hi,

Remove the back printer cover and eventualy the fuser and check the fuser exit sensor.

 

Gabi

opalturtle
New Member
New Member

Re: Error 077-901 paper jam

How does one remove the fuser??

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gabiene
Valued Advisor
Valued Advisor

Re: Error 077-901 paper jam

Hi,

After removing back cover there are 2 scres that fix the fuser on the printer chasis

6027 fuser.jpg

opalturtle
New Member
New Member

Re: Error 077-901 paper jam

I have removed the four screws that are on the back and the back cover will not come off. It appears to be attached to the sides somehow and I can't get that off without breaking something or completely disassembling the printer. 

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gabiene
Valued Advisor
Valued Advisor

Re: Error 077-901 paper jam

Yes, it is a little complicated because you must unclip the lateral covers with a flat screwdriver.

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eric2670
New Member
New Member

Re: Error 077-901 paper jam

Thanks for your reply. I'm afraid this printer is shot as far as printing goes. It will still scan in document. Pretty disappointed. Barely even used this thing and it's crapped out. I appreciate all your help. Guess I've learned not to buy xerox printers. I'll bet I've printed less than 200 things on it since I've had it. Thanks again, Eric
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opalturtle
New Member
New Member

Re: Error 077-901 paper jam

Tried that. They're not coming off. 

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