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Re: Error 077-909 Paper Jam on exit


@doughilton wrote:

Just working on a C505S, was gettign paper jams so I replaced the tray rollers, Still getting a jam as the paper exits into the paper tray, stuck more coming out than in the back. Prints fully, just sticks on every print.

I have removed and cleaned this that and the other. Not sure I am will to spend more time and money getting it to work, unless its an easy fix. Any suggestions? Thanks


If you're experiencing persistent paper jams in your Xerox C505S printer, even after replacing the tray rollers and cleaning various components, here are some additional steps you can take to try and resolve the issue: Check paper quality and type: Ensure that you are using the correct type and quality of paper recommended for your printer. Improper paper thickness, size, or condition can contribute to paper jams. Examine the paper tray: Verify that the paper is loaded correctly in the tray. Make sure the paper guides are properly adjusted to fit the size of the paper being used. Overfilling the tray or using damaged paper can cause jams. Inspect the paper path: Open all accessible doors and covers of the printer, and visually inspect the entire paper path for any obstructions. Look for any torn pieces of paper, bits of adhesive, or foreign objects that may be causing the jams. Use a flashlight if needed to get a clear view. Clean the paper path: Use a lint-free cloth slightly dampened with water to carefully clean the paper path, including rollers, guides, and sensors. Remove any debris or sticky residue that may be affecting the smooth movement of the paper. Reset the printer: Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and power it on. This simple reset can sometimes resolve temporary issues. Update firmware and drivers: Check the Xerox website for any available firmware or driver updates for your specific printer model. Installing the latest updates can address known issues and improve printer performance. Contact Xerox support: If you've exhausted all troubleshooting steps and the paper jams persist, it's recommended to reach out to Xerox customer support for further assistance. They can provide specific guidance based on your printer model and help diagnose and resolve the issue.

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TammyL-Xerox
Community Manager
Community Manager

Re: Error 077-909 Paper Jam on exit

Hello doughilton, 

Please take a look at this article for error code 077-909If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Error 077-909 Paper Jam on exit

Product Name: VersaLink C505 Multifunction Printer
Operating System: Windows 10

Just working on a C505S, was gettign paper jams so I replaced the tray rollers, Still getting a jam as the paper exits into the paper tray, stuck more coming out than in the back. Prints fully, just sticks on every print.

I have removed and cleaned this that and the other. Not sure I am will to spend more time and money getting it to work, unless its an easy fix. Any suggestions? Thanks

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