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alfadir
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Error 093-926

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Product Name: VersaLink C500 Printer
Operating System: Not Specified

Hi,

I have a Xerox® VersaLink® C500DN Printerbought in Germany.

I have replaced the original Black cartridge with :

Xerox 106R03876 Lasertoner Black / Schwarz Extra High Capacity -A
- für Xerox VersaLink C500/DN

I get the 093-926 Error Invalid Black Toner

I have tried the Reboot, Reseat and other things.

What can I do to get this Original Xerox Cartidge working ?

I have had more issues with this Printer than any other Printer that I have owned.

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alfadir
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Re: Error 093-926

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toner.jpeg

Top is the now Empty original Toner, Bottom the new Toner giving the error.

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alfadir
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Re: Error 093-926

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Ok,

After talking to support in Germany a solution was found :

The Printer was bought for 363,00 € on 09.11.2018 and is hence out of Warranty (2 years for Private use in Germany)

They could offer a Technichian to come by. The offer for the Technichian is 422,45 € to check on the 181,89 € Black Toner.

I have decided to cut my losses, and cancel the order of a yellow toner that is running low (210,57€) and return the black toner using the money to find a new printer.

Most likely from a new vendor.

I have to decide if I just put the current basically working, 4.5 year old printer (private use ca 7500 total impressions) in a landfill, or if i try to reset it in some way (with the service manual I found online) that the error goes away. If anyone here has experience please feel free to comment below.

Thank you

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