After talking to support in Germany a solution was found :
The Printer was bought for 363,00 € on 09.11.2018 and is hence out of Warranty (2 years for Private use in Germany)
They could offer a Technichian to come by. The offer for the Technichian is 422,45 € to check on the 181,89 € Black Toner.
I have decided to cut my losses, and cancel the order of a yellow toner that is running low (210,57€) and return the black toner using the money to find a new printer.
Most likely from a new vendor.
I have to decide if I just put the current basically working, 4.5 year old printer (private use ca 7500 total impressions) in a landfill, or if i try to reset it in some way (with the service manual I found online) that the error goes away. If anyone here has experience please feel free to comment below.
Top is the now Empty original Toner, Bottom the new Toner giving the error.
I have a Xerox® VersaLink® C500DN Printerbought in Germany.
I have replaced the original Black cartridge with :
Xerox 106R03876 Lasertoner Black / Schwarz Extra High Capacity -A
- für Xerox VersaLink C500/DN
I get the 093-926 Error Invalid Black Toner
I have tried the Reboot, Reseat and other things.
What can I do to get this Original Xerox Cartidge working ?
I have had more issues with this Printer than any other Printer that I have owned.
Solved! Go to Solution.