Thank you for using the Support Forum. Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!
I need help with my Colorqube 8900. I have error 099-023. It has been having this error message. Online it says to turn the printer off and on and I’ve been doing that a few times but the error message doesn’t go away. Please help. Thank you.