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antmar904 New Member
New Member

Error 0x00000490 when installing 7220

When i try to install a xerox workcentre 7220 i keep on getting the following error:




This is a network printer, it looks like windows is unable to instal wsd drivers.


I removed the printer/port multiple times and tried every way possible to install it.


Please help.

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Error 0x00000490 when installing 7220

Hi antmar904,

Thank you for using the Support Forum. Please take a look at the solution for installing the driver.  If this does not help please consider contacting your support centre for further assistance.

Community Manager

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Kimzi Valued Advisor
Valued Advisor

Re: Error 0x00000490 when installing 7220



The error 0x00000490 indicates that the client cannot connect to the printer.

This can be because of many different reasons, what if you try adding the printer locally through tcp/ip instead?



Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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