Error 0x00000490 when installing 7220

[antmar904]

When i try to install a xerox workcentre 7220 i keep on getting the following error:

0x00000490

This is a network printer, it looks like windows is unable to instal wsd drivers.

I removed the printer/port multiple times and tried every way possible to install it.

Please help.

[CherylO-Xerox]

Hi antmar904,

Thank you for using the Support Forum. Please take a look at the solution for installing the driver.  If this does not help please consider contacting your support centre for further assistance.

[Kimzi]

Hi!

The error 0x00000490 indicates that the client cannot connect to the printer.

This can be because of many different reasons, what if you try adding the printer locally through tcp/ip instead?

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