It could be the drum chip connectors or software, and be sure to replace the drums, not just the chip's (it could have some damage or surge). Also clean well the ROS. Replace even the waste container.
i have tried special boot and changed MCU board and even MOB sensor. still same error. (004-350) Machine boots up normal way and is ready to print, the error occurs only after ibt belt starts moving (when print command is given)
Some fault codes can be cleared by doing a Special Boot.
To do this simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.
And if did not work you can try with 1 or 6 instead 4 button.
And if still not working it is obviously you need a tech to reload the softwre or even to replace parts ( MCU board for example ).
Hello, I am getting error code 004-350 on my Xerox Workcentre 7345, while copying, printing from computer or printing test page from machine itself. what is error code 004-350? kindly guide. Thanks.
