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Dharm92 New Member
New Member

Error Code 004-350

Product Name: Xerox Workcentre 7345
Operating System: Windows 7
Hello,
I am getting error code 004-350 on my Xerox Workcentre 7345, while copying, printing from computer or printing test page from machine itself.
what is error code 004-350?
kindly guide.
Thanks.
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6 Replies
gabiene Occasional Advisor
Occasional Advisor

Re: Error Code 004-350

Hi,

One of the drums not seating properly, or defective (possible K drum), or relplace the 0% drums.

 

Gabi

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Dharm92 New Member
New Member

Re: Error Code 004-350

hi,
i have tried interchanging drum and new installed new drum chip. Still getting same error code 004-350.
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BrinaL New Member
New Member

Re: Error Code 004-350

I am also getting the same error and i too changed the drum but so far nothing helps. Really worried and killing my firms workflow.

 

Regards,
Brian.

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gabiene Occasional Advisor
Occasional Advisor

Re: Error Code 004-350

Hi,

Some fault codes can be cleared by doing a Special Boot.

To do this simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.

And if did not work you can try with 1 or 6 instead 4 button.

And if still not working it is obviously you need a tech to reload the softwre or even to replace parts ( MCU board for example ).

 

Gabi

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Dharm92 New Member
New Member

Re: Error Code 004-350

i have tried special boot and changed MCU board and even MOB sensor.
still same error. (004-350)
Machine boots up normal way and is ready to print, the error occurs only after ibt belt starts moving (when print command is given)
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gabiene Occasional Advisor
Occasional Advisor

Re: Error Code 004-350

Hi,

It could be the drum chip connectors or software, and be sure to replace the drums, not just the chip's (it could have some damage or surge). Also clean well the ROS. Replace even the waste container.

 

Gabi

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