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Error Code 009-348 , 009-349

Product Name: Xerox Workcentre 7345
Operating System: Windows 7

Hi,

I am getting error on Xerox Workcentre 7345 - Code: 009-348 and sometimes 009-349.

IBT belt was torn so I have Replaced with new one.

when machine is powered on the IBT Belt does not rotate at all, However the motor in the centre of IBT assembly rotates in one direction for about 3 rounds and stops. (should it rotate in both directions?)

what is error code 009-348 and 009-349 for?

Centre Motor that rotates in single directionCentre Motor that rotates in single directionIMG_20180724_113724.jpg

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Valued Contributor
Valued Contributor

Re: Error Code 009-348 , 009-349

I guess these faults codes generated after you replaced the Belt, maybe you did somt thing wrong , however try to remove the belt again and check the BTR retract functionality and its sensor from dirty/out of position .
Kindly note these kind of activities beetter it done by a technician not a user
Regards,
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Re: Error Code 009-348 , 009-349

Thank You @ Mohammad_armouti.

I have checked the sensor its clean and also Checked 1st BTR Retract (chain Link code 009-055), its working.

However 1st BTR Contact (Chain Link code 009-054) Shows 'task completed with error'.

So is it problem of Belt home position sensor?

 

 

 

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Valued Contributor
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Re: Error Code 009-348 , 009-349

i dont think so ,IBT Home Sensor generate deferent fault that you mention 

but if i were a place of you , the first thing i will do to clear the fault history and POPO the machine and note the fault codes from begining and depend on that you can go further 

regarding your test result  you have to check in sequence the 1st BTR contact then Retract and depend in the result  you will continue the service procedure but really im so sorry, i cant keep troubleshoote your issue thats it is not allowed here to provide xerox internal service proceduers ,

 

 

 

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Valued Advisor
Valued Advisor

Re: Error Code 009-348 , 009-349

Hi,

Your torn IBT and the fault codes can become from an broken Lift IBT assembly or from an worn drum rail. Do not insist to power on the machine, or you may have another torn IBT. And the IBT must rotate just in one direction.

 

Gabi

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Re: Error Code 009-348 , 009-349

Thanks Mohammad_armouti and Gabi.
i have noticed (using code 004-001), the steering motor Re-switch the Steering Cam to Home position but fails to reposition the ibt assembly completely down at the steering cam end (it holds the ibt assembly little upwards on one side). this leads belt to run on other side and gets torn.
Can i change the home position of steering cam through software or codes?
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