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Error Code Phaser 8550 13,138.42:144025

My Phaser (2007) is throwing the above error code and I cannot find an explaination anywhere online. The unit seems to be stuck in running mode and heating up so I have turned it off. It will no longer print until I clear or address this code. Any idea what the above code corresponds to? Thank you~

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Valued Advisor
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Re: Error Code Phaser 8550 13,138.42:144025

Hey you!

 

13,138.42: The Printhead left jetstack heater took too long to reach its
setpoint.

 

Is what the above code means, this cold be because of a too cold or hot room.

Could also be because of bad wiring or grounding.

Try running Left Jetstack temperature test if you got access to it.

 

Best Regards

Kimzi


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Re: Error Code Phaser 8550 13,138.42:144025

Thank you. I moved the entire unit from the cooler basement into the main office where it is between 60-70 degrees. I was able to print one job and then it threw the code again. I'll try and look up how to run a Left Jetstack temperature test.I am not familiar with this.

 

The vents look clear, no obstructions. The room temperature seems to be within speficiations as well. I'll try and run a different chord for the power source. I love my printer and I really want to use it again. I am hopeful that this issue can get resolved. Any additional help you can provide would be greatly appreciated and welcome. :) Thank you so much.

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Re: Error Code Phaser 8550 13,138.42:144025 (Interpreting Jetstack left Heater Codes)

Sunday: December 29th, 2013: HELP!! I figured out how to perform the Phaser 8550 Jetstack Left Heater Test and wrote down all the codes, however, I cannot find anywhere where these codes can be interpreted to make sense of the readings and determine if I have to replace the printhead? Can anyone dicpher these codes or else direct me to a web link that gives this information?

 

CODES ARE AS FOLLOWS:

1. RO:123,8022

2. R1:128,4565

3. R2:470,8927

4. R3:0,2603

5. R4:104,000

6. R5:122,6926

7. R6:128,7906

8. R7:16,000

9. R8:16,8209

I love my printer and an extrememly frustrated trying to trouble shoot this. I do not want to get rid of the printer if it can be fixed. Any help anyone can provide will bevery much appreciated and welcome.

Jeanine~

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Valued Advisor
Valued Advisor

Re: Error Code Phaser 8550 13,138.42:144025 (Interpreting Jetstack left Heater Codes)

Hey you!

 

I would suggest you reseat the wiring to the printhead and if that does not work, you'll probably have to replace the printhead.

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Re: Error Code Phaser 8550 13,138.42:144025 (Interpreting Jetstack left Heater Codes)

Thanks, I'll give it a try. I may just need to scrap the unit and look to purchasing another one. Any suggestions on a good quality color printer (laser) that does not cost tons to operate ans get ink for?

 

Thanks for your hlp. You've been great!

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