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CathyO-Xerox
Community Manager
Community Manager
‎05-07-2021 03:55 PM

Re: Error Code after 3% Heating: 99,039.00:1915 - reproducible

Hello maggifix,

I searched our online knowledgebase and found this article on that FC, sounds like you may need a new Process Motor.

Thanks,
CathyO-Xerox
Community Manager

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maggifix
New Member
New Member
‎05-05-2021 10:41 AM

Error Code after 3% Heating: 99,039.00:1915 - reproducible

Product Name: ColorQube 8580
Operating System: Windows 10 x64

Dear Community,

I want to know what replacement part I should get, to solve that Error Code issue.

I figured out this part: Xerox 007K21860 Process Drive
I´ve booted 7 times up after 30 seconds complete shutdown.

6 times and last i get: 99,039.00:1915 and 1 time i get 91,721.00:1915

The hardware bootup so far is fine, only the heatup didn´t proceed successfully.

Thx for care.

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