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Lee@addo
New Member
New Member

Error Message 010-334 - MFP needing to be reset frequently

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

Hi All,

 

Our Xerox C405 MFP needs resetting after only a couple of minutes of being on & printing. We can restart it (so resetting it) and it will print for a few more minutes and then needs restarting again.

Everytime the message comes up and says 'Refer to online knowledgeBase or ocntact your system administrator'  010-334

Lots of views around the web (& a friend of my parents who is a photocopier engineer) say it could be the fuser, any ideas/help? I've hoovered it out to check no bits of paper are caught (hopefully) but still doing the same!

Thanks in advance and hope! :)

Lee

 

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3 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Error Message 010-334 - MFP needing to be reset frequently

Hi,

Yes, it is from the fuser module (10-334 abnormal temperature).

 

Gabi

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amirajda
New Member
New Member

Re: Error Message 010-334 - MFP needing to be reset frequently

Hi, I have the same error on my Xerox WC 7232, I opened the fuser and checked if everything works, and everything works inside the fuser. Before this error I had error 010-333 I reset it to 0 in NMV, but when the printer restarted error 010-334 appeared. I tried to reinstall the fuser but still nothing. Can you help me how to fix this error. Thank you

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Error Message 010-334 - MFP needing to be reset frequently

Hi,

Have you replaced with a new one fuser? If not, it could be from the fuser center thermistor, if yes it could be from the machine LVPS or from the MCU PWB.

 

Gabi

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