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Valued Member
Valued Member

Error code 003-318

Product Name: Xerox Color C75 EFI Fiery Controller
Operating System: Windows 7

Good day all, it's been a while 

Hope everyone is well

About 2 months now we realiseds we were gettting a scanner cable error on the C75

then that error went to 003-318 so we are unable to scan , copy or access any features from the printer to the server

yes we are still able to send jobs to the server and server to the printer but those features mentioned above are pretty much non existence

please see attached photo showign my printer screen

Any help would be greatly appreciated. error 003-318-screen.jpg

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13 Replies
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Valued Advisor
Valued Advisor

Re: Error code 003-318

Hi,

Most possible to have a faulty IIT LVPS (part no. 105E20940).

 

Gabi

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Valued Member
Valued Member

Re: Error code 003-318

Thanks Gsbiene, so is this in relation to the duplex reader/scanner?
Because it was saying that the document scanner was open before I got the system shutdown then restart then that particular error message
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Valued Advisor
Valued Advisor

Re: Error code 003-318

Yes, it looks like...

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Valued Member
Valued Member

Re: Error code 003-318

Thanks man. Much appreciated.

Hope all is well with yiu and family during this time
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Valued Member
Valued Member

Re: Error code 003-318

hey there we got the part

but what next where doe sit go

It's saying something about a HCS guessing High capacity stacker

we don't have thart we have high capacity feeder tray 5 and 6

 

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Valued Advisor
Valued Advisor

Re: Error code 003-318

Hi,

It is located behind the back lower printer cover. It is true that the same power supply it is present into the OHCF and HCS.

 

Gabi

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Valued Member
Valued Member

Re: Error code 003-318

ok so it's on the printer itself?

thanks will take a look and let you know thanks

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Valued Member
Valued Member

Re: Error code 003-318

Is it possible for you to send a schematic shot of where this is? or if you have a photo please 

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Valued Advisor
Valued Advisor

Re: Error code 003-318

700 electrical.png

Part no. 16

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