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Error code 09-550 - Original toner cartridge not recognised

Product Name: WorkCentre 3225
Operating System: Not Applicable

Hello all, we have 2 WorkCentre 3225 and in both of them Original Cartridge is not recognised as valid.

We tested 3 different original cartridges in both printers and no-one works.

Firmware updated to last.

Thanks

 

Excuse my pooor english.

 

 

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2 Replies
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Administrator
Administrator

Re: Error code 09-550 - Original toner cartridge not recognised

Hello, 

I searched out online knowledge base and found this article for fault code 09-550.

Alternatively, you can visit our Contact Us page for other support options.

 

Thanks,
TammyL-Xerox
Community Manager

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New Member
New Member

Re: Error code 09-550 - Original toner cartridge not recognised

Thanks, i've altready serched and tried solutions in knowledge base but nothing solved.

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