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New Member
New Member

Error code on 8560MFP

Printer will not boot and gives error code 08,045.43:31496

Please help.

Thank you.

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2 Replies
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Valued Advisor
Valued Advisor

Re: Error code on 8560MFP

its the media path sensor , you need to call a technician to replace some part numbers..

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New Member
New Member

Re: Error code on 8560MFP

This is what the service manual says:

8,045.43 The media path motor stalled while moving the cap/wipe DOWN

 

The troubleshooting is as follows:

 

Check the Wiper drive.

Run the Service Diagnostics Wiper Drive test.

Does the Wiper operate correctly?

Yes: Go to Step 5. No: Go to Step 6.

5 Align the Printhead Wiper (ADJ 2.5.1).

Does the Wiper align?

Yes: Go to Step 7. No: Go to Step 6.

6 Inspect the wiper system for improper

operation, obstructions, or damage (broken

gear or belt). Look for ink in the wiper

belt channels.

Did this correct the problem?

Yes: Complete. No: Go to Step 7.

7 Check the Wiper Clutch.

Run the Service Diagnostics Head Maintenance

Clutch test.

Does the clutch operate correctly?

Yes: Go to Step 8. No: Replace the clutch (REP 4.0.4).

8 Check the right side Wiper Lock.

Does the lock operate correctly?

Yes: Go to Step 9. No: Replace the Exit Module (REP 3.0.7).

9 Check for obstructions or spilled ink on the

Wiper Blade, Head Tilt Gear drive, and

under the Printhead.

Is the Wiper, Media Drive, and Printhead

clear or ink or obstructions?

Yes: Replace the Exit Module (REP 3.0.7).

No: Clean the system and retest.

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