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Mark19 New Member
New Member

Error code

Product Name: Xerox phaser 8550
Operating System: Windows 7

I have a Xerox phaser 8550 that gave an error code while sitting idle (37,016.43)  we restarted it, but received the error code again before it had finished booting up.  Would you please tell me what this code means & how to fix it?

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3 Replies
gabiene Frequent Advisor
Frequent Advisor

Re: Error code

Hi,

37,016.43 it is an error from Wave Amp Board or from Electronic Module. Recommendation is to replace them both. Or it could be just the Wave Amp Printhead cable.

 

Gabi

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Mark19 New Member
New Member

Re: Error code

Printer has been unplugged for 2 or 3 days. It has now corrected itself on that issue but now says empty waste tray... Tray has been emptied but will NOT reset. tried restarting and no luck.

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Mark19 New Member
New Member

Re: Error code

It took 6 more tries of pulling out the waste tray for 5 minutes each time before this printer finally started to work. Each time it did go back through the "warming up" so it did sense the tray was removed. It must have been a stuck sensor thinking the tray was still full...

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