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FIery lost connection with X700

Product Name: Other - specify product in post

Middle of running a job and the Fiery lost conneciton with X700. Shut machine and server off, reboot, still no connect. 


I just found out the morning operator applied update to XP Standard that hosts Fiery Server.

I can remove the update but would rather get some advice on this so I don't remove a critical compenent. 


Any ideas?

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