FORGOT PHASER 6510 Internet Panel Password

[SDK]

I appreciate that imfo,but I cannot get past asking for a password,then it says ready and does nothing..Frustrating pouring out of ears.It just beeps no matter any button.Xerox told me they need the Ip from printer and I can’t get it there..

[mattcaz]

I followed these instructions and it worked.

https://www.support.xerox.com/en-us/article/en/9wiGCTgsry9KdnB2pe7sh8

[SDK]

How did u reset ,Xerox never offered me that I can’t get it to hook to my home network for no reason!

[SDK]

This printer will not even go to the admin or type test sheet nothing cannot get anything it sticks in pw +0 and nothing. I can’t move it to do anything!!Im not paying huge ant as for it already cost me in price of printer and it’s only 2 yrs old!!

[mattcaz]

I forgot my password and you're right.. XEROX customer support leaves alot to be desired. I finally got it sorted by resetting the printer and setting up a new password.

[SDK]

I don’t have the Alphabet on the phaser I just numbers and that don’t work.Why not advise to peer to peer connect with own IP.. Then 25.00 for 4 to 5 different people to tell me nothing and then almost 300.00 for tech,nope will never own another one ,gotta be a eaiser way to fix this..Disappointed in Xerox!!!

[CherylO-Xerox]

Hi SDK, 

Have you tried the serial number of the printer as the password?  The password is case sensitive.  If that does not work service may be the only choice.  

[SDK]

I can’t remember password for admin, Also called Xerox but no help unless I paid almost 300.00 for a tech and more after every sec.. No,1111 don’t work no answer don’t work but almost 300.00 does.That’s crap I could buy a better one for that,extremely disappointed in Xerox..Soo Xerox will not be my next model!!!

[CherylO-Xerox]

Hi mattcaz, 

Thank you for using the Support Forum. Please take a look at the article Change the System Admin password from the online support for your printer.  If this does not help please consider contacting your support centre for further assistance.

[mattcaz]

I set up my 6510 over a year ago and I guess I forgot and can't find the password I set for admin in the web admin screen.  I searched but can't find directions on how to manually clear it so I can reset it.

Called Xerox help and it wasn't!

Thanks for your time,

Matt Caswell, SMSgt, USAF (retired)