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ajsmith227
Member
Member
‎05-06-2021 04:32 PM

Factory Reset options??

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 10

We cannot perform a reset because there are jobs in progress. We can't cancel the jobs. Are there any other hard reset options? Power cycles have not helped. 

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CathyO-Xerox
Community Manager
Community Manager
‎05-10-2021 09:26 AM

Re: Factory Reset options??

Hello ajsmith227,

You could try the Disk Overwrite procedure using the Embedded Web Server.

Thanks,
CathyO-Xerox
Community Manager

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