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Community Manager
Community Manager

Re: Fail to boot WorkCentre 3025

Hello there, 

Have you tried downloading the firmware from a different browser to see if that works?

Community Manager

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Fail to boot WorkCentre 3025

Product Name: WorkCentre 3025
Operating System: Windows 10


my WorkCentre 3025 fails to boot, all lights are blinking and then become lit but the LCD shows nothing. Following messages in the support forum ( I understand this is a firmware issue. I tried downgrading the firmware to V3.50.01.08, however when upgrading the firmware through the web interface, the process stops making progress at some point and firmware version remains V3.50.02

Please advise

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