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CathyO-Xerox
Community Manager
Community Manager
‎11-27-2020 03:04 PM

Re: Fail to boot WorkCentre 3025

Hello there, 

Have you tried downloading the firmware from a different browser to see if that works?

Thanks,
CathyO-Xerox
Community Manager

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make_xerox_work
New Member
New Member
‎11-23-2020 06:45 AM

Fail to boot WorkCentre 3025

Product Name: WorkCentre 3025
Operating System: Windows 10

Hi,

my WorkCentre 3025 fails to boot, all lights are blinking and then become lit but the LCD shows nothing. Following messages in the support forum (https://forum.support.xerox.com/t5/Hardware/WorkCentre-3025-NOT-booting-up/td-p/200176/page/2) I understand this is a firmware issue. I tried downgrading the firmware to V3.50.01.08, however when upgrading the firmware through the web interface, the process stops making progress at some point and firmware version remains V3.50.02

Please advise

 
 
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