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CathyO-Xerox
Community Manager
Community Manager

Re: Fail to connect the printer to the pc via usb/AB cable

Hello there,

First thing I would recommend is trying a different USB cable to see if that helps. I also searched our online knowledgebase and found a few other things you can try to get your device to print over USB.

Thanks,
CathyO-Xerox
Community Manager

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Fail to connect the printer to the pc via usb/AB cable

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

hi 

i try to connect the printer to our pc via USB2.0/AB 

the printer does not responce to the connetcion and the pc cant fined the printer 

whats the problem ? 

 

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